Before your trip, please prioritize booking travel products through official travel agencies and their official websites. These platforms have mature systems in terms of service quality, travel safety, and after-sales support, which can maximize the protection of your travel experience. Special attention should be paid to unofficial travel products: Some products are only displayed on simple web pages and often attract tourists through "personal branding marketing" and "ultra-low prices". After the actual trip, you may find that the itinerary is seriously inconsistent with the promise — not only will the service be compromised, but you may also be forced to visit multiple shopping venues for consumption. More importantly, such web pages usually do not open user review functions. Once a problem arises, you will face the dilemma of having no way to complain, and may even be blocked by customer service, resulting in your legitimate demands not being resolved. To protect your rights and interests, it is recommended to choose regular official websites instead of simple web pages before booking. Prioritize regular channels with clear complaint channels and transparent user reviews, so that every journey is safe and worry-free.

Customized tour: It is recommended to book at least 15 days in advance (30 days of reservation is required for high-end resources). One-day tour: At least 24 hours in advance before the departure.

We will contact you within 2 hours after you make the booking. For orders placed after 18:00, we will contact you as soon as possible the next morning.

After the payment is completed, the merchant will confirm whether the reservation is successful within 9 working hours (from 9:00 to 18:00) at the latest. If the confirmation is not received beyond the time limit, the system will automatically refund the payment, and it is expected to be returned to the payment account within 1-7 working days.

The system will send a bilingual confirmation letter (including emergency contact information) 24 hours before the departure.

The service staff will confirm the meeting time and place with you in the form of a call, text message or WeChat at the latest by 23:00 (local time) on the day before the trip. Please make sure that the reserved mobile phone number is unobstructed. If you haven't been contacted beyond the time limit, please contact the customer service.

Age limit: This route requires a relatively high physical strength. Please ensure that you are in good health and suitable for traveling. For safety reasons, if there are passengers aged 70 or above (including) or under 18 years old in the travel group, they must be accompanied by at least one adult when making the reservation. Please forgive us for this requirement. Passenger restrictions: For safety reasons, pregnant women are not accepted for this product. Please forgive us.

Exclusive resources include: • The Great Wall for a single person • The Head of State Tour of the Badaling Great Wall

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