Privacy Policy
China travel joy Platform is operated by Beijing Dmei Culture and Tourism Co., Ltd., specific products and services are provided by qualified service providers. Privacy is a vital right for everyone, and we welcome you to visit china travel joy Platform! At china travel joy Platform (hereinafter referred to as “we,” “us,” or “our”), we recognize the importance of your personal information and are committed to protecting your privacy and personal data. This Privacy Statement outlines how we collect, use, and process your information. It informs you of your rights regarding your data, how to exercise those rights, and how to contact us. Please read this statement carefully to understand our practices regarding information and privacy. By accessing our website, whether on a computer, mobile phone, tablet, or similar device (collectively referred to as “devices”), or through other online platforms (such as our partners’ websites, apps, and social media), you acknowledge that you have read and agreed to this statement.
Last Updated: June 1, 2025
If you have any questions, comments, or suggestions, please contact us via:
Email: [info@chinatraveljoy.com]
[Special Notice]
To better protect your personal information, please carefully read and fully understand this policy before using china travel joy Platform’s products and services. Key terms are highlighted in bold for your attention during review. By using or continuing to use china travel joy Platform’s products and services, you acknowledge and agree to our processing of your information in accordance with this policy. For sensitive personal information we collect (clearly marked in bold for enhanced notice):
– Your consent to provide such information authorizes us to process it only for the purposes and methods stated in this policy.
– We use sensitive personal information exclusively to enable specific functionalities related to china travel joy Platform’s products and services.
You have the right to refuse to provide sensitive personal information, but doing so may limit your access to certain features.
To effectively deliver our travel services, we primarily collect personal information when you:
– Register an account
– Complete forms
– Send emails
– Place travel orders
– Submit service requests
Types of information we may collect include:
Such as your name, email address, phone number, postal/ZIP code, passport/visa details, flight/train information, departure/arrival details, health certificates, nationality and personal preferences (e.g., dietary/accommodation needs). This information will be used to enhance your travel experience.
Required for secure transactions, including username and unique identifier.
Used to facilitate payment processing, including credit card numbers and billing address.
– How you access/use our website
– Pages viewed
We will not sell, trade, or transfer your personal information to third parties without your consent, except as otherwise required by law.
After placing your order, you can choose the payment services provided by third-party payment institutions that cooperate with china travel joy Platform (including but not limited to Alipay, WeChat Pay, hereinafter referred to as “Payment Institutions”). This process may require you to provide:
– Bank card number
– Card expiration date
– Bank-registered mobile number
– Cardholder name
– Cardholder ID information
– Card verification code (CVC)
While the payment function itself does not collect your personal information, we need to share your china travel joy Platform order number and transaction amount information with these Payment Institutions to enable them to confirm your payment instructions and complete the payment. “ “Affiliates” refers to any company or institution that one party currently or will control, be controlled by, or be under common control with, as well as the legal representative of such company or institution.
“Control” means having the ability to influence the management of the company mentioned directly or indirectly, whether through ownership, voting shares, contracts, or other methods recognized by the People’s Court.
We will confirm details of your purchased products/services via phone, email, or text message, with actual delivery/provision performed by the service provider. You acknowledge and agree that china travel joy Platform’s Affiliates or partnered product/service providers may use your order information during this process to ensure timely delivery of the relevant products/services.
To provide you with order-related customer service and after-sales support, we may:
– Access your order details
– Retain records of our communications (including content)
– Store your provided contact information and related data for identity verification purposes
Please note:
During customer service interactions, you may voluntarily provide additional information beyond your original order details (e.g., when requesting order modifications).
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, use, or disclosure. Only authorized personnel and partner service providers can access your data to ensure secure processing. However, please note that no method of internet transmission is completely secure.
Our website may contain links to third-party platforms such as Instagram, Facebook, and YouTube. We encourage you to review their privacy policies, as we are not responsible for their data practices. By sharing travel stories, photos, or comments on our website or social media platforms, you authorize us to disclose such content publicly. Please be cautious with information shared via email or messages, as others may access this information.
If you share information on behalf of a group, you must ensure all members are fully informed and have consented to such disclosure.
We employ cookies and analogous tracking technologies to optimize user experience, analyze website traffic patterns and gain insights into user behavior. While you retain the option to disable cookies through your browser settings, please be advised that certain website functions may be influenced.
You have the right to access, update or delete your personal information. You can also unsubscribe from marketing communications at any time. To invoke these rights, please contact us via the official email channel specified in this document.
We will update this Privacy Policy periodically. Any changes will be posted on this page and will take effect immediately upon publication (unless otherwise stated). Please review this policy regularly to stay informed about how we protect your information.